Testimonials from satisfied customers
Just felt it necessary to email your company to applaud everyone on the fantastic service we have experienced. We are in the final stages of having our old timber windows replaced and I have to say a huge thank you to everyone. Not only have we enjoyed supporting a South Australian company but we have also experienced customer service beyond our expectations. Kelso quoted for the job and could see that I was very hesitant about the j ob (due to the age of our house over 100 years old) and the typical problems that are uncovered during the process. With this is mind he suggested that he would put one of your more experienced installers on the job and may I say that Andrew has been wonderful. I was terrified on the day installation began but I have to thank Andrew for his patience, understanding and brilliant workmanship. It is very rare indeed to come across a tradesman who takes such pride in his work. Even the old windows that are to be disposed of are neatly arranged. It is obvious that it was never going to be a simple job yet from our perspective it has been hassle free - I am sure he will tell you otherwise as I know that our house was always going to prove difficult given its age and the extent of damage to the old timber frames. In our world today we are quick to complain but never to give praise - well thank you Statesman, Kelso and in particular Andrew for a wonderful experience.
PS - we just love our new windows ....
To the manager of a very well oragnised business Statesman Window , Im only half way through my experience of having glass windows/sliding and a swing door fitted to enclose my unit front porch, when I visited your shop on Port Road, I met David Winter who I found to be very professional along with his great sevice, he bought the very pleasant Shaun (sorry it may have been Shane) out into the shop to help me explain about what extras I needed to be fitted to the frames to protect the glass from being chipped when the lawns were being cut, Im very impressed, and I will be passing the word around about the great service. your receptionist is a delight to be greeted by when visiting the shop, it's so nice to see that there is great caring service still around and all the above has made me make the decision of having the windows/doors fitted by Statesman Windows. Many thanks.
Outstanding from start to finish. I purchased some Statesman doors during Oct 2013 for a project & the purchase experience, deal, & timing, plus the help I received from David Winter was excellent. The delivery was on time & the guys delivering were curtious & more than helpful. Andy, their installer, then took over to install the job. I must say this outcome exceeded my expectations, Andy has done a superb job with the fit & finish plus the Statesman doors are meticulously crafted. Thanks to all involved.
We wish to commend your staff on their exemplary Customer service and praise you for the excellent quality of the Shower Screens the Company produces and the final installation process.
We are delighted with your customer service. At the initial enquiry, the Receptionist was polite and helpful and the appointment for the measure and quote was organised within 48 hours of telephoning. The representative Kelso Knight was punctual and knowledgeable. Our preferences and needs were taken into consideration and Kelso fully explained what was available with the type of Screens which would suit the location and the glass options. Kelso made us feel there was no obligation to make any rash decisions on the day and we could have time to consider if we were really happy with the options available prior to ordering.
Dad had already made a decision on the Budget and when the Quote was just under this amount he was happy to pay a deposit and order the Screen immediately since he was impressed with Kelso's attitude and assistance. The installation was carried out by Sean Conlon. From the moment Sean arrived he was happy and smiling. It is obvious he really enjoys his employment.
Dad watched Sean install the Shower Screen and was amazed at his precision and attention to detail. Sean's work ethic and manners are a credit to him and this promotes Statesman's Windows as a reliable local business who employs top tradesmen.
Once the installation was complete the Bathroom looked completely different. The area appears light and clean and the Screen Door is so easy to move. The inside handle is an added luxury. There is no comparison to old Shower Screen. How lucky we are I found your advertisement in the Yellow Pages.
We were delighted to receive Brochures on the products Statesman Windows sells and installs. In the future I am sure we will at least purchase a new Security Screen Door. We will be recommending the Company to relatives, friends and neighbours.
Statesman Windows - Factory Direct Showroom
879 Port Road, Cheltenham SA 5014
P.O. Box 5112, Alberton SA 5014
9am to 1pm (closed long weekends)
Phone: (08) 8345 1911
Fax: (08) 8345 1944
Factory Pickup Times
Monday to Friday
9.00am - 2.30pm
(Saturday 9am to 12.45pm by Appointment Only)